Shipping & International Delivery
We ship from Surrey, British Columbia. Orders placed before 1:00 pm Pacific on a business day are normally dispatched the same day; orders after that, or on a weekend or statutory holiday, go out the next business day.
Rates
Within Canada — a flat shipping rate, calculated at checkout. It does not change with order size, so adding a second item to an order costs you nothing extra in shipping. We do not currently offer a free-shipping threshold; we would rather keep the product price down than build shipping into it.
United States and international — quoted live at checkout based on destination, weight and dimensions. Enter your address in the cart to see the exact cost before you commit to the order.
Cricket bats and kit bags are long, bulky items and some carriers apply oversize surcharges to them. Those are included in the rate you see at checkout — there are no shipping charges added after you order.
Delivery times
| Destination | Estimated transit |
|---|---|
| British Columbia | 1–3 business days |
| Alberta, Saskatchewan, Manitoba | 2–5 business days |
| Ontario, Quebec, Atlantic Canada | 3–7 business days |
| Northern and remote communities | 5–12 business days |
| United States | 4–10 business days |
| International | 7–21 business days |
These are carrier transit estimates from the day of dispatch, not guarantees. Weather, customs and peak-season volume can add time, and we have no control over any of them.
Tracking
You will get a shipping confirmation email with a tracking number as soon as your order leaves us. If tracking has not updated for five business days, email us and we will open an inquiry with the carrier.
Customs, duties and taxes
Canadian orders include applicable GST/PST/HST, shown at checkout.
On orders shipped outside Canada, the recipient is responsible for any import duties, taxes and customs brokerage fees charged by the destination country. These are not included in our prices or shipping rates, we cannot calculate them in advance, and they are not refundable by us. If a parcel is refused at customs and returned to us, we will refund the goods but not the outbound or return shipping.
Lost, delayed and damaged parcels
If a parcel arrives damaged, photograph the outer packaging before you unpack it and email us within 48 hours of delivery — we cannot pursue a carrier claim without those photographs. For a parcel marked delivered that you have not received, check with neighbours and your building first, then contact us within seven days so we can start a carrier trace.
Address accuracy
Please double-check your shipping address at checkout. We cannot redirect a parcel once it is in the carrier's hands, and a parcel returned to us as undeliverable due to an incorrect address will be refunded for the goods only, less the original shipping cost.
Questions? Email akshayn1388@gmail.com, or use our contact form.